Gaming is entertainment, not a problem. e111 always wants you to play happily and safely. Our responsible gaming tools, resources, and support are here for you whenever you need them.
We believe gaming should be a source of entertainment — not stress or addiction. That is why we have built world-class protection measures.
You decide how much to deposit, how long to play, and how much you are willing to lose. e111's limit tools put you in full control.
If you feel you need a break, e111 offers a self-exclusion option. You can close your account for a set period or permanently.
Easily track how long you have been playing. Automatic reminders after a set time will prompt you to take a break.
E111 strictly enforces an 18+ policy. Age is verified at registration, and minors are completely barred from access.
If you think there's a problem, don't hesitate to reach out. Contact e111's support team and professional counsellors for guidance.
Review and understand your gaming patterns. Track your transaction and play history with complete transparency.
At e111, we believe online gaming and Sports Betting can be a genuinely enjoyable form of entertainment — when approached the right way. Responsible gaming means playing in a way that has no negative impact on your finances, mental well-being, or family life.
Many people in Bangladesh enjoy online gaming as a form of entertainment. But sometimes it can become a habit that leads to problems. e111 never wants any of its users to reach that point, which is why we place the highest priority on responsible gaming from the very start.
E111's responsible gaming policy is built to international gaming standards. We want every user to understand that gaming is entertainment — not a guaranteed source of income. Played with the right mindset and within set limits, it can be a great experience.
Gaming is always for entertainment — not for chasing losses. Start every session with a set budget and a time limit in mind.
Many people don't realise when their gaming habits are becoming a problem. Watch out for the warning signs below.
| Signs | Level | What to Do |
|---|---|---|
| Spending beyond your budget | Warning | Set a Deposit Limit |
| Chasing losses by continuing to play | Dangerous | Take a break immediately |
| Borrowing money to fund gaming | Dangerous | Activate self-exclusion |
| Neglecting family or work | Warning | Use the session timer |
| Being dishonest about gaming | Dangerous | Seek professional help |
| Feeling anxious when unable to play | Warning | Consult an expert |
If you notice even one of the signs above, reach out to e111's support team. We will help without judgement.
E111 offers a range of powerful tools to help you maintain a safe and controlled gaming experience.
Lowering your limit takes effect immediately. However, requests to increase a limit are subject to a 7-day cooling period before they take effect — this is by design, to protect you.
Self-exclusion is a feature that lets you block your own access to your account. If you feel you need to step away from gaming, this is the most effective step you can take.
While self-exclusion is active, you will not be able to log in to the e111 platform in any way. Any attempt to create a new account will also be blocked automatically.
Once self-exclusion is activated, it cannot be cancelled before the period ends. This is intentional — to prevent impulsive decisions from overriding it.
E111 strictly prohibits anyone under 18 from accessing the gaming platform. We have multiple layers of verification in place to protect minors.
If you suspect a minor you know is using e111, contact our support team right away. We will act quickly.
Ask yourself the questions below. Answer honestly.
If you answered "Often" or "Yes" to two or more questions, please speak with our support team.
Our team is here for you whenever you need help.
Available 24/7. Average response time within 5 minutes.
[email protected] — expect a reply within 2–6 hours.
Support is available 7 days a week, 24 hours a day.
Answers to the most frequently asked questions about e111's responsible gaming policy.
All of e111's responsible gaming tools are right at your fingertips. Register today and enjoy world-class gaming — safely and in full control.
18+ | Play Responsibly | Fully Secure