Legal information

E111's Privacy Policy

E111 treats the protection of your personal data as its highest priority. This privacy policy clearly sets out what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026

In Data Protection Our commitment

What we do to protect your privacy at e111.

SSL encryption protection

All your data is protected with 256-bit SSL encryption. Every step — from transactions to login — is fully encrypted.

Your Data Is Never Sold

E111 never sells your personal information to third parties. Your name, address, phone number, and financial details are never shared with any advertiser.

GDPR Compliant

Our privacy policy operates in accordance with the international data protection standard GDPR. You have full rights over your personal data.

Secure Data Storage

Your data is stored on secure servers and undergoes regular security audits

. Multiple layers of security are in place to prevent unauthorized access.

Cookie Controls

We use only essential cookies. You can manage cookie preferences at any time through your browser settings.

24/7 Support

Our support team is available 24/7, 7 days a week, for any questions related to data protection.

Important Notice

This privacy policy applies to all users of the e111 platform (https://e111.fun). Continued use of the site constitutes acceptance of this policy.

1 Introduction & Commitment

E111 is one of Bangladesh's most trusted online gaming and Sports Betting platforms. We believe your personal data is your asset — and it is our responsibility to protect it. This Privacy Policy ("Policy") gives you a complete picture of what information e111 collects, how it is used, and the measures we have in place to keep it safe.

E111's privacy policy has been developed in accordance with international data protection standards. We comply with GDPR (General Data Protection Regulation) and all other applicable laws. Reading this policy will give you a clear picture of how safely your data is held with us.

By registering on, logging into, or using any service on the e111 platform, you are considered to have read and accepted this privacy policy in full. If you have any objections, please contact our support team before you begin using the platform.

Our core commitment

Your personal information will never be sold or rented. Your privacy is fully protected at e111.

2 What Information Is Collected

E111 collects only the information that is necessary. Collecting unnecessary or excessive data goes against our policy. A full breakdown of what we collect is provided below.

Data Type What Information When it is collected
Identity-Related Name, date of birth, nationality At Registration
Contact Information Email address, phone number At Registration
Financial information Payment methods, transaction history During Deposit/Withdrawal
Verification Documents Copy of NID/passport KYC verification period
Usage Information IP address, device information, login time During Platform Use
Gaming Information Betting history, game session data During Gameplay

Automatically Collected Data:

  • Browser type and version
  • Operating system information
  • Page Visits & Click Patterns
  • Session Duration
  • Referral URL (where you came from)

3 Purpose of Data Collection

E111 collects your data for specific, legitimate purposes only. No information is ever used beyond its stated purpose.

  • Account management: Your information is required for registration, login, and account verification.
  • Processing financial transactions: To process deposits, withdrawals, and payments.
  • Security Assurance: To detect and prevent fraudulent activity.
  • Fulfilling legal obligations: To meet licensing and regulatory requirements.
  • Customer Support: To resolve your issues and provide support.
  • Service Improvement: For analytics to improve your platform experience.
  • Responsible Gaming: To analyze your gaming patterns and provide assistance where needed.
Marketing Communications

If you do not wish to receive promotional emails or messages, you can opt out at any time from your account settings.

4 Data Sharing Policy

E111 does not generally share your personal information with third parties. However, there are limited circumstances in which sharing may occur, as outlined below.

Information May Be Shared When:

  • Payment Processor: Directly with payment gateway providers to process transactions.
  • Legal obligations: Upon a valid court order or lawful request from a regulatory authority.
  • Security Investigation: To relevant authorities in cases of fraud or money laundering investigations.
  • Technology Partner: Technology service providers essential to platform operations (minimum necessary data only, covered under NDA).

Any third party with whom data is shared in the above circumstances is bound by a strict confidentiality agreement (NDA) and may only use that data for the specified purpose.

Never shared

Your data is never sold or given away to advertisers, data brokers, or any third party.

5 Cookies & Tracking Technologies

E111 uses cookies to ensure the platform functions properly and to improve the user experience.

Cookie Type:

  • Essential Cookies: Essential for maintaining login sessions and ensuring security. The site cannot function properly without these.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand site usage — all data is collected anonymously.

Cookie Controls:

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause some site features to stop working.

E111 never uses third-party advertising trackers. Your gaming activity is never passed to any ad network.

6 Data Retention Period

E111 does not retain your data longer than necessary. Retention periods vary depending on the type of information.

Data Type Retention Period Reason
Account information Duration of active account + 5 years Legal and regulatory obligations
Financial transaction records 7 years Anti-Money Laundering Laws
KYC documents 5 years after the end of the relationship Regulatory Requirements
Customer Support Records 3 years To Facilitate Dispute Resolution
Log & Access Data 1 year For Security Analysis

After the retention period ends, data is automatically deleted or anonymized through secure methods.

7 Your rights

You have full rights over your data at e111. Under GDPR and applicable law, you are entitled to the following rights.

Right to Access
Right to Rectification
Right to Erasure
Right to Restrict Processing
Right to Data Portability
Right to object

How to exercise your rights:

  • Send an email to [email protected].
  • Notify our support team via live chat.
  • E111 will respond within 30 days of receiving your request.
  • Once your identity is verified, your request will be processed.
Restrictions

Certain data may not be deletable due to legal obligations — for example, financial transaction records that must be retained as required by regulatory authorities.

8 Minors' Privacy

E111 does not provide services to or collect data from anyone under the age of 18. Protection of minors is a top priority in our privacy policy.

  • Age is verified at the time of registration.
  • If it is found that a minor has created an account, the account will be immediately closed and all associated data will be deleted.
  • If a parent or guardian believes their child has opened an account, please notify us immediately at [email protected].

9 Third-Party Services & Links

The e111 platform uses certain third-party technologies to support service delivery. These third parties maintain their own privacy policies.

  • Payment Gateway: Mobile Banking, Nagad, Rocket, and other payment providers have their own privacy policies.
  • Game Provider: Third-party game studios only receive the data necessary to manage game sessions.
  • Analytics: Anonymous usage data is analyzed to improve the platform.

E111 regularly audits the data protection practices of third parties and works only with trusted, secure partners. Strict data processing agreements are in place with all third-party service providers.

10 Policy Changes & Updates

E111 reserves the right to update this privacy policy as needed. Changes may be made due to shifts in service scope, new legal requirements, or technical developments.

  • For significant changes, a notification will be sent to your registered email or posted on the platform.
  • Updated policies take effect from the date of publication.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, please contact support to close your account.

The "Last Updated" date at the top of this page tells you when the policy was most recently revised. We recommend checking this page regularly.

11 Contact & Complaints

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team. We're always here to help.

  • Email: [email protected]
  • Live Chat: Click the chat icon at the bottom right of any page on the platform.
  • Average response time: 2–6 hours (email), within 5 minutes (live chat).
Dispute resolution

If we are unable to resolve an issue directly, you may raise a complaint with the relevant regulatory authority. e111 will cooperate fully with all legitimate complaints.

Join e111

Your data is secure — get started now

Your privacy is fully protected at e111. Register with confidence and enjoy a world-class gaming experience.

18+ | Play Responsibly | Completely Safe

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